This document is not complete yet. The legal identity of the seller has not been published yet, so this text does not name the party you would be contracting with. Read it as a draft: do not rely on it as a contract, and ask us before you act on it. Not entered yet: Registered name, Registered address, MERSIS number, Tax office, Tax number, E-mail, Phone
This text is pending legal review. It describes what the product does today and may be reworded after that review.
Delivery and Performance Terms
What "delivery" means for a service that is provided entirely online: when the paid plan becomes usable, what is never shipped, and what happens if it does not start.
1. Seller
not yet provided, not yet provided. MERSIS number not yet provided; tax office not yet provided; tax number not yet provided. E-mail not yet provided; phone not yet provided.
2. Nothing is shipped
Zabuno is a service provided over the internet. There is no physical product, no package, no courier and no shipping address. For that reason there is no delivery cost, no delivery time window and no delivery region in the sense those words have for goods.
The word "delivery" in these terms therefore means one thing only: the moment the paid plan becomes usable in your workspace.
3. When the paid plan starts
The paid plan starts when the payment service provider confirms your payment. From that moment the subscription period runs and the features of the plan are available to every member of your workspace who has the right to use them.
You do not have to do anything after the payment to start the service, and no separate activation step is sent to you. If your browser returns from the payment page before the provider has finished confirming, the confirmation still arrives on its own and the plan starts then.
4. Where the service is used
The service is reached through a web browser, from anywhere with an internet connection. Using it needs a device and an internet connection that you provide; their cost is yours and is not part of the price of the plan.
5. If the plan does not start
If your payment was taken and the plan did not start, write to the seller through the contact form on this site or by e-mail to not yet provided, from the e-mail address on the account, and say when you paid. A payment that the provider reports as failed does not start the plan and does not create a subscription; in that case the workspace stays on the plan it had.
6. Interruptions and maintenance
The service can be interrupted by maintenance, by a fault, or by a failure at a supplier the service depends on. These terms do not state an availability figure, because none is measured or promised today. Where an interruption caused by the seller removes a materially large part of a period that has already been paid for, the Cancellation and Refund Policy applies.
7. Your own content
The menus, images and other content you put into your workspace stay yours. You can export your menu yourself, as a CSV file, from your workspace; you do not need to ask the seller for it. What happens to the content after a subscription ends is described in the Terms of Service and in the Privacy Policy.
8. Language of this text
This text is published in English, which is the language it was written in. A Turkish translation is also available. Each language displays the applicable version and effective date at the top of the page.