Preliminary Information Form

1. Seller

not yet provided, not yet provided. MERSIS number not yet provided; tax office not yet provided; tax number not yet provided. E-mail not yet provided; phone not yet provided.

2. Service

A subscription to the Zabuno plan you select at checkout: a workspace in which your business keeps its menu and publishes it behind a permanent QR code, so that changing a price does not mean reprinting the code.

Depending on the plan, the workspace may also include table and QR management, guest ordering, guest rating, team members with their own permissions, custom branding, reporting, and importing a menu from a photograph with a person confirming the result. The features you buy are the ones shown on the Pricing page and in the order summary at the moment you order; a feature not listed there is not sold. The service is used through a web browser; nothing is installed on your device.

3. Price, taxes and additional costs

The total price, including the taxes shown, is the amount displayed in the order summary at the moment of payment, in the currency displayed there. Nothing is added to it: no delivery cost, no packaging cost, no separate service charge.

4. Payment methods accepted

Payment is made by card through the payment service provider Iyzico. No other payment method is offered — not bank transfer, not cash, not payment on delivery. Card details are entered on the provider's own pages and are neither seen nor stored by the seller.

Fees are charged per subscription period in advance, for the period and renewal terms shown in your order summary.

5. Cost of using this website

You are charged nothing extra for placing the order over this website. Your own internet connection is charged by your own provider at your ordinary tariff.

6. Delivery and start of the service

The service is delivered electronically and starts in your workspace as soon as the payment service provider confirms the payment. Nothing is shipped and there is no separate activation step. The Delivery and Performance Terms describe this in full.

7. Duration and renewal

The subscription runs for the period shown in your order summary, and each payment moves its end forward by one such period. It continues while you keep paying for further periods and ends at the end of the last period you paid for if you cancel. Cancelling does not shorten a period you have already paid for; the Cancellation and Refund Policy sets out how to cancel.

8. Right of withdrawal

If you buy as a consumer under Law No. 6502, you may withdraw from the agreement within fourteen days of its conclusion, without giving a reason and without paying a penalty. Because nothing is shipped, a withdrawal costs you nothing to send back.

To withdraw, write to the seller within that period through the contact form on this site or by e-mail to not yet provided, from the e-mail address on your account, and say that you are withdrawing. A valid withdrawal is refunded in full through the payment service provider to the card used.

If you buy for purposes within your trade or profession you are not a consumer and this statutory right does not apply to you; ending the agreement is then governed by the Cancellation and Refund Policy.

9. Cases in which the right of withdrawal cannot be used

The Distance Contracts Regulation lists contracts to which the right of withdrawal does not apply. Two of them can apply here: services performed instantly in an electronic environment, and services whose performance has begun, with your approval, before the withdrawal period has expired.

This subscription is performed in an electronic environment, and its performance begins as soon as your payment is confirmed. Once performance has begun at your request, the right of withdrawal ends, as the Regulation provides.

10. Your express consent to immediate performance

At checkout you are asked, in a separate tick box that is never pre-ticked, to confirm that the service should begin as soon as your payment is confirmed and that you have read what this means for your right of withdrawal. You cannot place the order without that confirmation, and leaving the box empty is not treated as consent.

That confirmation is recorded with your account: which document, which version of it, on which date and time and from which network address.

11. Complaints and objections

You can send complaints through the contact form on this site or to not yet provided; the seller answers in writing to the e-mail address on your account.

As a consumer you may also apply to the consumer arbitration committee or to the consumer court at your own place of residence or at the place where the transaction was made. Which of the two hears the application depends on the monetary limits set by law for that year; those limits are announced yearly and are therefore not repeated here.

12. Validity of this form

This form is shown to you before payment and you confirm it electronically at checkout. It applies to the order you place at that moment. Prices shown on the site may change afterwards; the price that binds both parties is the one in your order summary. The version you confirmed, with the date and time, is recorded with your account and the text stays available on this site.

13. Language of this form

This text is published in English, which is the language it was written in and the English text is the one recorded as confirmed. A Turkish translation is also available. Each language displays the applicable version and effective date at the top of the page.